What types of products do you offer?
We offer a curated selection of innovative and fun products designed for both pets and tech enthusiasts. Our product range includes items such as the ultra-thin Dragon W9 Wireless Charging Pad and the engaging Electric Flipping Fish Toy for Cats, among others.
How do I place an order?
To place an order, simply browse our product selection, add your desired items to your cart, and proceed to checkout. You will need to provide your shipping information and payment details to complete the purchase.
What is your shipping policy?
All orders are typically shipped within 24 to 48 hours using DHL eCommerce, USPS, or ePacket, depending on your location. The estimated delivery time frame is between 5 to 7 days, although items may arrive sooner.
What is your return policy?
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, the item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
How can I contact customer support?
You can contact our customer support team via email at attention2dtaill@gmail.com. We are here to assist you with any questions or concerns regarding your order or our products.
Do you offer exchanges?
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
What should I do if my item is damaged or defective?
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. We will evaluate the issue and work to resolve it promptly.
Are there any items that cannot be returned?
Certain types of items cannot be returned, including perishable goods, custom products, and personal care goods. Additionally, we do not accept returns for hazardous materials or sale items. Please contact us if you have questions about a specific item.
